JOB SUMMARY: This position is accountable for collecting, verifying, and entering correct patient information into multiple systems. Performs patient registration/pre-registration duties for all types of patient admission, and obtains appropriate signature for all necessary consents required. Verifies guarantors address; determines insurance eligibility; collects co-payment and deductibles, and notifies the payer of an admit. Secures reference or authorization number prior to, during, or post admission. Addresses financial concerns and makes referrals to appropriate financial counselors and/or departments. Provides patient information to hospital departments, physicians, and other medical service providers as required. Audits admissions/discharges. Acquires payments/deposits on patient accounts following hospital policies and procedures. Provides assistance to parents demonstrating problems with their hospital stay and refers to the appropriate department for additional support providing patient/family education as needed to facilitate hospital goals, policies, and procedures. Participates in the cross-training program to be able to function at multiple tasks within the admitting department. Performs general clerical duties including: answering telephones, filing, copying, faxing, and stocking supplies.
REQUIREMENTS: This position requires: A) a High School Diploma/GED; B) computer experience including: spreadsheets, data entry, word processing, and email; C) a minimum of three (3) years experience in an office setting; D) knowledge of medical terminology; and E) excellent communication and interpersonal skills with a positive attitude. Experience with medical insurance, Meditech, Athena, Chartmaxx, Groupwise, and Medi-Cal POS preferred. Bilingual skills desirable.
POSITION DETAILS: Per Diem, On-call as needed, flexible hours, Weekends & Holidays