Job Description

Admitting Counselor - Per Diem

JOB SUMMARY: This position is accountable for collecting, verifying, and entering correct patient information into multiple systems. Performs patient registration/pre-registration duties for all types of patient admission, and obtains appropriate signature for all necessary consents required. Verifies guarantors address; determines insurance eligibility; collects co-payment and deductibles, and notifies the payer of an admit. Secures reference or authorization number prior to, during, or post admission. Addresses financial concerns and makes referrals to appropriate financial counselors and/or departments. Provides patient information to hospital departments, physicians, and other medical service providers as required. Audits admissions/discharges. Acquires payments/deposits on patient accounts following hospital policies and procedures. Provides assistance to parents demonstrating problems with their hospital stay and refers to the appropriate department for additional support providing patient/family education as needed to facilitate hospital goals, policies, and procedures. Participates in the cross-training program to be able to function at multiple tasks within the admitting department. Performs general clerical duties including: answering telephones, filing, copying, faxing, and stocking supplies.

REQUIREMENTS:This position requires a High School diploma/GED. Minimum one (1) year generalclerical experience, in a business for healthcare environment or professionaloffice involving public contact is required. Minimum two (2) yearsexperience in hospital admissions department or related field preferred. Admitting counselor will need to process insurance information and medicalrecords, use the phone system, and learn Valley Children's specific software.Computer experience including: spreadsheets, data entry, and word processing.Customer-Service Skills: Must be able to work tactfully and professionally withpatients, family members and all other hospital staff they encounter. Asuccessful admitting counselor will be friendly, organized and knowledgeableabout health care procedure. Communication Skills: Demonstrate excellentverbal and written communication skills with preference to speaking English,Spanish or other languages. Understanding of the overall diversity of ourpatient population and treating everyone with respect and courtesy. Ability toproblem solve, multi-task efficiently and organize and prioritize multipletasks.

POSITIONDETAILS: Per Diem position. Weekends, Grave shift are part of theschedule


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