Job Description

Dispatcher - Transport - PM/NOC

JOB SUMMARY: This position is accountable for receiving and directing information pertaining to the referral or consultation of neonatal and pediatric patients in a fast-paced, dynamic environment under specific time constraints to facilitate patient throughput through Valley Children's Healthcare. The Access Center is the referral source for all interfacility referrals for inpatient care, telemedicine, specialty consults, ED transfers, critical care and trauma transport to and from Valley Children's Healthcare. The incumbent is responsible for dispatching transport teams, ambulances, and flight crews for critical care transport, and coordinating all non patient care activities in the Access Center. Responsibilities include handling multiple phone lines in a high volume call center, accurate computer data entry that includes patient registration into the electronic health record, transport and flight metrics, and assisting with other hospital processes/duties as assigned.

REQUIREMENTS: This position requires: A) a High School Diploma/GED; B) a minimum of 3 year of healthcare experience; C) a basic understanding of computers and applications and typing skills (45 wpm) Prior dispatch experience not necessary. Understanding of medical terminology preferred. Multiple phone line experience preferred. Experience using and inputting data into electronic medical record preferred, efficiently and detailed. Ability to document large amounts of data appropriately within time constraints. Ability to work independently as well as within a team.

POSITION DETAILS: Full time, 80 hours per pay period with varied shifts pm and night shifts.


Application Instructions

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