Job Description

Patient Scheduling Specialist - Patient Scheduling Center - Per Diem

JOB SUMMARY: This position is accountable for the processing of incoming and internal referrals from multiple sources. This role ensures that referrals are processed and patients are scheduled for services in a timely and accurate manner. Accountable for scheduling single appointments, multiple patient appointments with multiple providers, complex patient procedures, etc. Ensures delivery of appropriate patient information and communicates appropriate exam information, appointment times and exam prep instructions (if indicated). Coordinates scheduling related communication with physician offices, clinics, other hospital departments and patients. This position completes pre- registration at the time of scheduling and verifies receipt of all required documentation from the referral source.

REQUIREMENTS: This position requires a High School Diploma or GED as well as a minimum one (1) year related experience in a healthcare setting with knowledge of basic medical terminology. Two (2) years registration and scheduling experience in specifically a physician practice or clinic/hospital care setting is preferred. Skills needed to be successful in this position include the following: excellent communication skills, interpersonal skills, a positive attitude and a desire to provide exceptional customer service. Must be detail oriented, possess the ability to problem solve effectively and handle multiple priorities. Knowledge of EMR system is desirable. In addition, familiarity with keyboarding and Microsoft products is preferred.

POSITION DETAILS: Per diem. Monday-Friday, 8:30am-5:00pm.

LOCATION: Madera, CA

Application Instructions

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