Job Description

Quality & PI Coodinator - Quality & Performance Improvement

SUMMARY: Organizes and coordinates quality and/or performance improvement program projects, workflow and related activities in order to optimize hospital systems and services. Acts as liaison to hospital clinical staff, administration and physicians facilitating the implementation of quality improvement processes in support of established goals and priorities. Responsible for maintaining an ongoing method to objectively and systematically monitor and evaluate, the quality and appropriateness of patient care, patient outcomes, and hospital service. Provides ongoing support for performance improvement groups and teams, including team managers and staff in the principles of performance improvement and measurement. Assists with various PI projects. With the goal of providing the necessary data for clinical and operational decision-making in a timely and cost-effective manner, works overseeing the quality of new requests. Collaborates with medical and hospital leadership to provide effective consultation and analysis for reports and offers recommendations for enhancement of data sources consistent with organizational needs and expectations.

REQUIREMENTS: This position requires a Bachelor's Degree as well as minimum three (3) years related experience. A CA RN license or Project Management Professional (PMP) or Certified Professional in Healthcare Quality (CPHQ) is preferred. A minimum five (5) years increasingly responsible experience with demonstrated proficiency in the skills and knowledge required to perform the job is preferred.

  • Knowledge of hospital services and structure, including both internal data sources (e.g. billing and clinical systems) and regional/national databases (e.g. PHIS, PRISM, VON) data sources; basic knowledge and understanding of the TJC specifications; ability to communicate effectively concerning clinical data and processes.
  • Requires excellent communication skills, both written and oral, as well as comprehensive organizational abilities and facilitation and project management skills.

POSITION DETAILS: Full time exempt level position.


Application Instructions

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