Ambulatory Service Representative - Lab/Phlebotomy - Full-time/Days

About Us:

At Valley Children’s, the Laboratory provides comprehensive clinical laboratory and anatomic pathology services for our extensive patient population.  We are vital members of the interdisciplinary teams that care for patients across the Valley Children’s Healthcare system.  Our work includes services for patients in emergency, inpatient, and outpatient settings. As a VCH laboratorian, you will work in a special environment serving patients of all ages from the smallest infants to adults. Our pediatric testing offers unique experiences that include a focus on using specimens efficiently.  Front line teams specialize in specimen collections, processing, histology, and support activities. Analytical teams staff a variety of sections that include core laboratory, microbiology, transfusion service, and point of care testing.

 

A commitment to high quality and innovation drives our work. We are nationally accredited by the College of American Pathologists (CAP) and the transfusion service is also accredited by AABB. Join our team and become a partner in improving the health of patients in the Central Valley.

Job Summary:

The Ambulatory Service Representative (ASR) welcomes patients and families and performs check-in procedures in a timely, customer friendly and efficient manner in accordance with VCH guidelines. Responsible for the patients' pre and in-person registration including the accurate capture and validation of demographic and insurance information, insurance eligibility, and the collection of co-payment, deductible and other known self-pay amounts. Partners with providers to schedule new referrals and follow up appointments for patients and coordinates appointments with other departments Participates in department projects that result in process improvements to support accomplishment of strategic initiatives.

Qualifications:

Education

• High School Diploma/G.E.D. (required)

Work Experience

• Minimum two (2) years Clerical and/or healthcare experience (required)
• Secretarial/clerical training (preferred)

Skills and Abilities

• Computer Skills Proficient computer skills and aptitude.
• Excellent communication/interpersonal skills as well as the ability to problem solve effectively and handle multiple priorities.
• Bilingual Skills Preferred.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Compensation Range:

$22.70 - $31.80

Workshift:

Day (United States of America)

Position Exempt:

No

FTE %:

100

Scheduled Weekly Hours:

40

Daily Hours:

8

Have Questions?

Call Recruitment Services at 559-353-7071 or email us at recruiting@valleychildrens.org
Disclaimer: Final compensation will be dependent upon skills and experience.