Ambulatory Service Representative - Orthopaedic Clinic - Full-time/Days

About Us:

The award-winning Orthopaedic Clinic at Valley Children’s Hospital sees patients as young as infants to young adults and the team treats all aspects of children’s orthopaedic needs on an inpatient and outpatient basis.  Performing approximately 2,000 pediatric orthopaedic surgeries and seeing more than 32,000 outpatient visits a year, Valley Children’s team of experienced board-certified pediatric orthopaedic surgeons specialize in the treatment of complex conditions such as congenital deformities of the upper and lower extremities, spinal disorders, sports-related injuries and neuromuscular diseases. 
 
Our Orthopaedics department was one of the first in the nation to implement an urgent care center that allots additional time and resources to handle anticipated influxes in pediatrician referrals and unscheduled appointments. These include traumatic injuries from simple falls on the playground to major motor vehicle collisions. Based on experience, the practice developed the concept that we could predict – and therefore better prepare for – increases in patients who require immediate attention. 

Job Summary:

The Ambulatory Service Representative (ASR) welcomes patients and families and performs check-in procedures in a timely, customer friendly and efficient manner in accordance with VCH guidelines. Responsible for the patients' pre and in-person registration including the accurate capture and validation of demographic and insurance information, insurance eligibility, and the collection of co-payment, deductible and other known self-pay amounts. Partners with providers to schedule new referrals and follow up appointments for patients and coordinates appointments with other departments Participates in department projects that result in process improvements to support accomplishment of strategic initiatives.

Qualifications:

Education

• High School Diploma/G.E.D. (required)

Work Experience

• Minimum two (2) years Clerical and/or healthcare experience (required)
• Secretarial/clerical training (preferred)

Skills and Abilities

• Computer Skills Proficient computer skills and aptitude.
• Excellent communication/interpersonal skills as well as the ability to problem solve effectively and handle multiple priorities.
• Bilingual Skills Preferred.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Compensation Range:

$22.70 - $31.80

Workshift:

Day (United States of America)

Position Exempt:

No

FTE %:

90

Scheduled Weekly Hours:

36

Daily Hours:

8

Have Questions?

Call Recruitment Services at 559-353-7071 or email us at recruiting@valleychildrens.org
Disclaimer: Final compensation will be dependent upon skills and experience.