Ambulatory Service Representative - Orthopaedic Clinic - Full-time/Days
The Ambulatory Service Representative (ASR) welcomes patients and families on arrival to the ambulatory practice and hospital outpatient areas and performs check-in procedures in a timely, customer friendly and efficient manner in accordance with Children’s Hospital guidelines. Responsible for the work related to the patient’s pre-registration and in-person registration including the accurate capture and validation of demographic and insurance data, insurance information collection and coding, insurance eligibility verification, and the collection of co-payment (both provider and facility), deductible and other known self-pay amounts. Partners with providers to schedule follow up appointments for patients during the visit as needed, and coordinates appointments with other departments and facilities as needed. Responsible for the provider end-of-day claim closure reconciliation procedures including screening of the charge capture system (ICD-9/10 diagnosis code and provider charge entry), claim creation, encounter closure and registration and front end claim edits for provider billing. Provides general clerical duties to the department and utilizes multiple systems effectively to support and maximize workflow and department operations and ensure accuracy and patient confidentiality (HIPAA). Participates in department projects that result in process improvements and contributes both individually and with the team to support accomplishment of strategic initiatives for the Division.
Position Details| Status: Full Time, Non-Exempt | FTE/Hours per pay period: 1.0 FTE (80 hrs) | ||||
| Shift: Day | Shift Length: 8 | ||||
| Pay Range: 22.70 - 31.80 | Location: 9300 Valley Children's Pl, Madera, CA 93636 USA |
About Us:
The award-winning Orthopaedic Clinic at Valley Children’s Hospital sees patients as young as infants to young adults and the team treats all aspects of children’s orthopaedic needs on an inpatient and outpatient basis. Performing approximately 2,000 pediatric orthopaedic surgeries and seeing more than 32,000 outpatient visits a year, Valley Children’s team of experienced board-certified pediatric orthopaedic surgeons specialize in the treatment of complex conditions such as congenital deformities of the upper and lower extremities, spinal disorders, sports-related injuries and neuromuscular diseases. Our Orthopaedics department was one of the first in the nation to implement an urgent care center that allots additional time and resources to handle anticipated influxes in pediatrician referrals and unscheduled appointments. These include traumatic injuries from simple falls on the playground to major motor vehicle collisions. Based on experience, the practice developed the concept that we could predict – and therefore better prepare for – increases in patients who require immediate attention.
With more than 670 physicians and 3,500 staff, Valley Children’s Healthcare delivers high-quality, comprehensive care to more than 1.3 million children across Central California. Our 358-bed stand-alone children’s hospital and network of specialty care centers and primary care practices offer advanced pediatric services - from cancer and blood disorders to heart care and neonatal intensive care, serving children with conditions ranging from routine to rare and complex. Beyond clinical care, Valley Children’s is also a catalyst for community health - partnering with schools, nonprofits and public agencies to expand access, promote wellness and support the long-term success of children and families throughout the region.
EXPERIENCE:
- Minimum two (2) years Clerical and/or healthcare experience required
- Secretarial/clerical skills preferred
- Proficient computer skills and aptitude, excellent communication/interpersonal skills as well as the ability to problem solve effectively and handle multiple priorities
- Bilingual skills preferred.
EDUCATION/LICENSES/CERTIFICATIONS:
- High School diploma as accredited by the US Department of Education or GED required
Have Questions?
Call Recruitment Services at 559-353-7071 or email us at recruiting@valleychildrens.orgDisclaimer: Final compensation will be dependent upon skills and experience.
