Job Description

About the Role

We are seeking a strategic and results-driven Ambulatory Operations Manager to oversee multi-departmental clinic operations. This high-impact leadership role will ensure clinical, financial, and operational excellence while promoting timely access to care and an exceptional patient experience. You’ll serve as the primary liaison between ambulatory teams and medical staff, aligning operations with organizational goals and fostering effective physician engagement.

Key Responsibilities

  • Lead daily operations across multiple ambulatory departments, focusing on access, staffing, workflows, and financial performance
  • Serve as the operational point of contact for physicians and medical leadership; coordinate meetings to align goals and discuss challenges
  • Provide performance data and analytics to support quality improvement and strategic initiatives
  • Address barriers to care and optimize patient flow
  • Champion projects that elevate physician satisfaction, clinic efficiency, and care delivery
  • Manage capital assets and promote cross-departmental best practices to achieve operational excellence
  • Ensure accurate and timely charge capture
  • Foster a positive and accountable team culture with strong physician-staff relationships

Position Details
Status: Full Time, Exempt FTE/Hours per pay period: 1.0 FTE (80 hrs)
Shift: Day Shift Length: 8
Pay Range: 44.35 - 68.55 Location: Madera, CA 93636 USA

About Us:

The award-winning Neurology team at Valley Children’s Hospital provides diagnostic services, medical treatment, and follow-up care to infants, children, and adolescents who have suspected or confirmed neurological disorders. Our board-certified neurologists and epileptologists manage and treat a variety of patients, including those with seizures, epilepsy, neuromuscular disorders and other neurologic conditions. NAEC Level 4 Epilepsy Center Badge - Valley Children's Hospital is also accredited by the NAEC as a level 4 epilepsy center. Level 4 epilepsy centers have the professional expertise and facilities to provide high-level, comprehensive medical evaluation and treatment for patients with complex epilepsy. Our neurology team specializes in a variety of conditions from seizures and epilepsy, to neuromuscular and movement disorders. Our teams are experts in advanced diagnostic procedures and utilize both the latest technology as well as innovative programs to provide the best treatment plan for each patient.

Valley Children’s Healthcare - one of the largest pediatric healthcare networks in the nation - provides Central California’s only high-quality, comprehensive care exclusively for children, from before birth to young adulthood. With more than 670 physicians and 3,500 staff, Valley Children’s delivers high-quality, comprehensive care to more than 1.3 million children in our service area. Our network offers highly specialized medical and surgical services to care for children with conditions ranging from common to the highly complex at our 358-bed stand-alone children’s hospital that includes 28 regional NICU beds. Our family-centered, pediatric services extend from a leading pediatric cancer and blood disorders center home on the West Coast, and a pediatric heart center known for its expertise and pioneering treatments, to a Regional Level IV neonatal intensive care unit (NICU), the highest level referral center between Los Angeles and the Bay Area. We participate in community initiatives, we support community efforts, we get involved where we can do the most good.

Qualifications

Experience

  • Minimum of 2 years of progressive supervisory or management experience
  • Healthcare leadership experience strongly preferred
  • Proven ability to manage P&L, lead strategic initiatives, and motivate cross-functional teams
  • Exceptional analytical, decision-making, communication, and conflict management skills
  • Track record of delivering innovative solutions and measurable results in a dynamic healthcare environment

Education/Licensure/Certifications

  • Bachelor’s degree (or equivalent experience with high school diploma/GED) required
  • Master’s degree in Healthcare Administration, Business, or related field preferred

Why Join Us?

At Valley Children's Hospital, we're passionate about building a collaborative, patient-centered care environment. As part of our leadership team, you’ll play a critical role in shaping the future of ambulatory services and driving measurable improvement.

Have Questions?

Call Recruitment Services at 559-353-7071 or email us at recruiting@valleychildrens.org

Disclaimer: Final compensation will be dependent upon skills and experience.

Application Instructions

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