Job Description

Rev Cycle Training Analyst - Outpatient Services Funding

SUMMARY: Responsible for the job specific training needs for assigned area within the Patient Access & Revenue Cycle Division (on campus and satellite locations). Partners closely with appropriate leadership to identify job content, skills needs and priorities for the staff. Responsible to develop education programs to address Patient Access and Revenue Cycle initiatives, organizational operating initiatives, payer requirements, and other regulatory requirements. Utilizes Healthcare Financial Management Association (HFMA), National Association of Healthcare Access Management (NAHAM), and other industry best practices knowledge to develop and implement skills training. Analyzes and identifies gaps in staff knowledge, processes, and interfaced systems to determine root cause, origination, and cycle of errors. Develops methods and materials for training Patient Access staff and prepare curriculum such as lectures, ideas from group discussions, demonstrations, SBARs and remedial workshops. Requires the ability to investigate and analyze data in order to develop skills training programs and to facilitate process improvement. Develops and implements tools to measure skills improvement. Will be required to attend training and become an Epic certified professional.

REQUIREMENTS: This position requires a Bachelor's degree or combination of high school diploma/GED and experience. Minimum three (3) years working in teams, demonstrating the ability to take initiative, train and coach otehrs. Minimum one (1) year Access and/or Revenue Cycle systems and processes.

Other factors needed for success in this role include the following:

  • Effective communications skills, analytical skills, problem solving skills and the ability work independently
  • Ability to train and coach others utilizing various learning technologies and modalities
  • Travel is required to offsite locations
  • Advanced knowledge of Excel, PowerPoint, Word and Visio

POSITION DETAILS: Full time exempt level position


Application Instructions

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